Web application & platform development
Your workflow.
One connected product.
We design operational platforms and authenticated portals around the people using them. We bring tasks, permissions and connected systems into a product shaped for your business.
Workflow design / User roles / Connected systems
Somerset West, Cape Town / Working globally
A few of the brands we’ve worked with
Conceptual access model
Different roles.
The right access.
An example of how a public experience can connect to dedicated operational work. Your requirements determine the actual roles, access and integrations.
Public website
Explain the organisation and give each audience a clear way in.
Public experience
Authenticated portal
Provide access to the tasks and information appropriate to each role.
Role-based workspace
Internal workflow
Handle review, administration and agreed next steps behind the scenes.
Team operations
Selected work
OMNification / Product strategy, UX and application development
From campaign booking
to delivery evidence.
We built an operations dashboard, a four-step booking journey and station-partner workspaces for Motherland OMNi. Campaign planning, delivery evidence, exceptions and reporting share one platform.
No platform-performance metric is claimed here.
Useful tools for real work
Design the handover.
Then build the product.
A useful application starts with the work: who begins a task, what the next person needs and where exceptions occur.
We turn those decisions into roles, journeys and release requirements before choosing the technical approach.
What we can build
From a first release
to a product people use.
A new platform, a dedicated portal or a clearer experience within your existing product. The scope follows the workflow and technical requirements.
01
Define the workflow
Map users, rules, information and exceptions. Identify the first release and the questions that need technical assessment.
Workflow maps / User roles and rules / First-release requirements
02
Prototype key journeys
Review tasks and interface states before the full build. Clarify what each role can see, change and complete.
Key journey prototypes / Interface states / Role-based experience design
03
Build and connect
Develop the functionality, permissions and integrations around the systems and data available to your team.
Application functionality / Agreed integrations / Permissions and data flows
04
Check and evolve
Test against agreed acceptance criteria. Plan release, support ownership and the order of future improvements.
Acceptance checks / Release plan / Support and development priorities
Karo Mining / Corporate website, authenticated portal and UX
A public website.
A separate authenticated portal.
For Karo Mining, we linked public corporate information to dedicated portal routes for tender discovery, applications and administration. Suppliers and candidates have an environment suited to their tasks.
The case study’s traffic figures measure the public website, not portal activity.
Working together
A clear way
to work together.
Your team brings the operational knowledge. We bring product design and development, with clear review points along the way.
01
Understand the context
Walk through the current workflow, users, systems and points of friction. Identify the business rules, exceptions and information the product must accommodate.
02
Plan the project
Define the first release, integrations and acceptance criteria. Agree who makes decisions, supplies access and data, and reviews the product.
03
Build together
Prototype important journeys, build the functionality and review working stages with your team. Check how the roles and systems interact.
04
Review what comes next
Review the release against the acceptance criteria. Confirm ownership, support and the order of future improvements as the platform begins to be used.
The wider picture
A release is one step
in the product’s life.
Continue with support and development around shared priorities as the product is used. Ownership, maintenance and future improvements are planned with your team.
Explore related services
Let’s talk about apps and platforms
Which workflow needs
a better way forward?
Walk us through the people, systems and handovers involved. We’ll help identify the product questions and the next practical step.
A 30-minute conversation about the workflow, fit and next step. No complete specification needed.