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Answer engine optimisation (AEO) services

Most buying decisions start with a question

Answer engine optimisation (AEO) puts direct, expert-checked answers on the right pages of your website so search engines and AI assistants can surface them when buyers ask questions.

Rated 5 stars on Clutch.

Question research / Expert explanations / Search foundations

Somerset West, Cape Town / Loulé, Portugal / Working globally

A few of the brands we’ve worked with

Selected work

ISTQB Partner Program website on an Apple Studio Display in a navy architectural setting

ISTQB / SEO, AEO and GEO

Found by people,
and by AI assistants

AI assistants such as ChatGPT now send real visitors to the ISTQB site we designed, built and maintain, on top of its Google search traffic.

9,363 visits from AI assistants, August to November 2026.

Help Start / SEO, AEO and GEO

A cause that’s
easier to find

Help Start’s site has climbed in Google and now draws visitors from AI assistants, most of whom stay to read.

Average Google position from 9.4 to 4.6, August to November 2026 against a year earlier.

Start with what people need to know

Make the answer
worth finding

Buyers need a direct answer, enough detail to judge whether it applies to them and a way to act on it.

We match questions to the right pages and the evidence your team can provide. Search engines and AI tools decide which sources they show.

Turn real questions
into useful information

Start with your priority pages or a set group of customer questions. We set out the experts, evidence and technical work each answer needs to be reliable.

01

Question research

Find out what customers ask while researching your products, services or subject. Prioritise the questions that shape a decision, and match each to the right page.

Question map / Audience priorities / Page recommendations

02

Answer-led content

Write direct answers with the people who know your business. Add the context, examples and evidence each one needs, without claiming more than you can back up.

Answer briefs / Expert-reviewed copy / Supporting evidence

03

Technical clarity

Review page structure, internal links and schema markup, which labels content for search engines. These help clarify what each page covers.

Content structure / Internal links / Markup review

04

Search review

We track where your pages appear, review performance and use the findings to update the answers.

Result observations / Performance context / Content updates

Working together

From customer question to published answer

We research customer questions and draw on your team’s expertise to develop clear answers for the right pages.

01

Understand the questions

Review customer conversations, existing pages and the subjects your team needs to explain.

02

Plan the answers

Agree which questions belong where, the evidence needed and who will review the facts.

03

Improve the pages

Write and organise the answers, then check the links, structure and technical set-up.

04

Review what appears

Review search appearances and performance data before deciding which answers to refine.

AEO works best on a sound website

We run AEO alongside SEO, GEO and ChatGPT ads, and compare providers in our South African SEO guide and AI search guide.

AEO questions

Prefer to write it down?

Are the important
questions answered?

Share the questions buyers ask before choosing you. We’ll look at how well your website answers them and what could be clearer.

A 30-minute call. No brief needed.

  • Websites
  • Design
  • Marketing & growth
  • Search & AI