How we handle personal information

01

Introduction

This policy explains how Geeklab (Pty) Ltd (“Geeklab”, “we”, “us”, “our”) collects, uses, shares, and protects personal information when you visit or interact with our website or services.

We process personal information in line with South African law, including the Protection of Personal Information Act, 4 of 2013 (POPIA). Where a visitor is in a jurisdiction with similar rules, we apply the same care: collect only what we need, say why, and keep it no longer than we must.

02

Who we are

Public site: https://geeklab.co. Contact us using the details above if you have questions about this policy.

03

Definitions

04

Personal information we collect

Do not send sensitive personal information (health data, identity numbers, or other special category data) unless we specifically ask for it for a clear, lawful purpose.

05

Why we use it

06

Tools we use

These operators process personal information on our instructions. Each has its own privacy terms.

08

How we share personal information

We do not sell your personal information. We may share it with:

• Operators and service providers (analytics, email, hosting, security) so we can run the service.
• Professional advisers (accountants, auditors, lawyers) where necessary.
• Public authorities if the law, a court order, or a valid request requires it.
• A buyer or successor if Geeklab merges, sells, or restructures, with notice where the law requires it.
• Anyone you explicitly ask us to share with.

09

Cross-border transfers

Some operators process or store information outside South Africa. Where that happens, we use contracts and the other safeguards POPIA expects, and we only transfer what the work needs.

10

Data retention

We keep personal information only as long as the purpose in this policy needs it, unless a longer period is required by law. Enquiry records, invoices, and analytics retention each follow that rule.

11

Your rights

Subject to applicable law, you may:

Write to hello@geeklab.co.za to use these rights.

12

Marketing communications

If you join the mailing list, we may send newsletters or updates through Mailchimp. Opt out with the unsubscribe link in any email, or by writing to hello@geeklab.co.za. If you opt out of marketing, we may still send operational messages, such as a reply to an enquiry or a client project note.

13

Security and breach notification

We take reasonable technical and organisational measures against loss, misuse, unauthorised access, disclosure, alteration, or destruction. No transmission or storage method is perfect.

If we become aware of a security compromise that creates a real risk to people, we will investigate, reduce harm, and notify affected parties and regulators where the law requires it.

14

Children’s privacy

The service is not intended for children. We do not knowingly collect personal information from children. If you think a child has sent us personal information, contact us and we will delete it.

15

Links to other websites

Our site may link to third-party websites. We are not responsible for their content, privacy practices, or security. Read their policies before you submit information there.

16

Changes to this policy

We may update this page. When we do, we post the new version here and change the last-updated date. Where the change is material, we may also email people we already hold, or show a notice on the site.